Terms of Service
1. Acceptance of Terms
By accessing or using Prophecy Gov’s web portal (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms constitute a legally binding agreement between you and Prophecy Gov Inc.
2. Description of Service
The Service provides an AI-powered chatbot platform that generates responses, automates workflows, and enables integrations with third-party systems based on user inputs. The Service may include APIs, dashboards, and embedded interfaces.
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice. Features may change, be added, or removed at our discretion.
3. Eligibility
You must be at least 13 years of age (or the minimum legal age in your jurisdiction) to use the Service. By using the Service, you represent and warrant that you meet this requirement and that you have the legal capacity to enter into these Terms.
If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
4. User Accounts
To access certain features, you may be required to create an account. You agree to:
Provide accurate and complete information
Keep your login credentials secure
Notify us immediately of any unauthorized use
You are responsible for all activity that occurs under your account.
5. Acceptable Use
You agree not to use the Service to:
Violate any applicable law or regulation
Infringe on the rights of others
Generate, upload, or distribute harmful, abusive, defamatory, or misleading content
Engage in harassment, hate speech, or exploitation
Attempt to gain unauthorized access to systems or data
Reverse engineer, scrape, or extract models or training data
Use the Service to build or improve a competing product without authorization
We reserve the right to investigate and take action against violations, including suspension or termination.
6. User Content
"User Content" means any data, text, prompts, files, or other materials you submit to the Service.
You retain ownership of your User Content. However, you grant us a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, and display your User Content as necessary to provide and improve the Service.
You represent and warrant that:
You have all rights necessary to submit the User Content
Your content does not violate any laws or third-party rights
7. AI-Generated Content Disclaimer
The Service uses artificial intelligence to generate outputs. You acknowledge that:
Outputs may be inaccurate, incomplete, or inappropriate
Outputs do not constitute professional advice (legal, medical, financial, etc.)
You are solely responsible for evaluating and using outputs
We disclaim all liability for decisions made based on AI-generated content.
8. Data Usage and Model Improvement
We may use aggregated and anonymized data to improve the Service, including training and evaluation of models, unless otherwise agreed in writing.
We will not use your private data to train shared models in a way that identifies you, except as permitted by our Privacy Policy or contractual agreements.
9. Privacy
Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and protect your data.
10. Intellectual Property
All rights, title, and interest in and to the Service, including software, models, and underlying technology, are owned by [Company Name] or its licensors.
Except as expressly permitted, you may not copy, modify, distribute, sell, or lease any part of the Service.
11. Third-Party Services and Integrations
The Service may integrate with third-party services (e.g., cloud providers, APIs, enterprise tools). Your use of those services is subject to their respective terms.
We are not responsible for:
The availability or reliability of third-party services
Their data handling practices
Any damages arising from their use
12. Fees and Payments
Certain features of the Service may require payment. By subscribing:
You agree to pay all applicable fees
Fees are non-refundable unless stated otherwise
We may change pricing with reasonable notice
Failure to pay may result in suspension or termination of access.
13. Termination
We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms.
Upon termination:
Your right to use the Service ceases immediately
We may delete your data in accordance with our policies
14. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE PAST 12 MONTHS
16. Indemnification
You agree to indemnify, defend, and hold harmless Prophecy Gov Inc., its affiliates, and employees from any claims, damages, or expenses arising out of:
Your use of the Service
Your violation of these Terms
Your User Content
17. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of California, without regard to conflict of law principles.
Any disputes shall be resolved through binding arbitration or courts located in California, unless otherwise required by law.
18. Export Controls
You agree to comply with all applicable export control laws and regulations. You may not use the Service if you are located in a prohibited jurisdiction.
19. Changes to Terms
We may update these Terms from time to time. We will notify users of material changes where required. Continued use of the Service after updates constitutes acceptance.
20. Entire Agreement
These Terms constitute the entire agreement between you and Prophecy Gov Inc. regarding the Service and supersede all prior agreements.
21. Contact Information
If you have questions about these Terms, please contact us at:
Prophecy Gov Inc. 150 California Street, Suite 850, San Francisco, CA, 94111, US support@prophecygov.com